MUD: Water disconnects will resume on August 26

The Metro Utility Department (MUD) will resume disconnects for past due water and sewer bills beginning August 26. {File Photo}

MOORE COUNTY — In case you haven’t noticed, paying your water and sewer bill is a little different these days. One, local bills are now due 10 days later on the 15th of each month instead of the fifth. Two, Metro Utility District (MUD) bills now come with a South Carolina post mark … and a clever return payment envelope. Three, MUD customers can now pay their bills online in addition to at the drive thru, in the overnight drop box, or via USPS mail.

Now that customers have had a chance to get used to the changes, MUD wants to remind customers that they will resume water disconnects for past due accounts beginning Wednesday, August 26.

“All accounts that have a past due balance prior to July of this year will need to be paid by 4 p.m. on Tuesday, August 25,” a MUD representatives said.

MUD recently changed their billing cycle to accommodate new billing software. All water and sewer bills are now due the 15th of each month. To make this transition easier, they suspended all late fees and disconnects beginning in February.

Should a customer get locked off, not only will they need to pay their past due balance in full but they’ll also be charged a $100 reconnect fee. MUD will also start applying late penalties – something they’d suspended – beginning in September.

Customers can make payments in several ways: in person via the drive thru window, at the night drop box, online, or by mailing in a check to P.O. Box 503, Lynchburg, TN 37352. The MUD offices are open Monday through Friday from 7:30 a.m. to 4 p.m. They close daily from 12-1 p.m. for lunch. For more information, call 931-759-4297. •

{The Lynchburg Times is the only independently owned and operated newspaper in Moore County … covering Metro Moore County government, Jack Daniel’s Distillery, Nearest Green Distillery, the Lynchburg Music Fest, Tims Ford State Park, Motlow State Community College, Moore County High School, Moore County Middle School, Lynchburg Elementary, Raider Sports, plus regional and state news.}

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