SHELBYVILLE, Tenn. — Vanderbilt University Medical Center has recognized four of its health care providers and three of its facilities in and around Bedford County for earning top scores in patient satisfaction.

The Excellence in Patient Experience award is given to those in the top 10% of a national survey conducted by the health care solutions and consultant company Press Ganey. The survey was conducted from July 2021 through June 2022.

The award-winning facilities are the Vanderbilt Integrated Primary Care Unionville, Vanderbilt Integrated Primary Care Madison Street, and Vanderbilt Integrated Surgical Services in Bedford County. The award-winning health care providers are:

• Lori Liggin APRN, who practices in the Vanderbilt Integrated Primary Care in Unionville.
• Navid Monajjem, MD, who practices in the Vanderbilt Integrated Surgical Services in Shelbyville.
• Karyn Jones, APRN, who practices in the Vanderbilt Integrated Primary Care Madison Street in Shelbyville.
• Amber Archer, NP, who practices in the Vanderbilt Integrated Primary Care in Shelbyville.

“I want to thank all of our clinicians and facilities in Bedford, and especially this year’s recipients of the Excellence in Patient Experience awards, for their service and commitment to ensure every patient who walks through our doors has a pleasant and personalized care experience,” said Bill Rich, president of Vanderbilt Bedford Hospital (VBH).

The awards honor outstanding performance and commitment to service excellence in medical practice/clinics, inpatient, ambulatory surgery, outpatient services and more. Awards were presented by Kristy Bugg, director of physician practices at VBH, and Bill Rich, president of VBH.

Systemwide, Vanderbilt University Medical Center is recognizing 581 clinicians and 148 clinical areas for receiving high marks.

“In Bedford County and across the state, Vanderbilt providers and clinical service areas are putting patients and their families first,” said Travis Capers, president of Vanderbilt regional community hospitals.

Excellence in patient safety and care has always been a top priority for VBH. From July 2021 to June 2022, the hospital provided care to 960 inpatients, treated more than 17,000 patients in the ER, and performed 990 surgeries. In addition, VBH clinics had 31,930 visits.

For the latest news and updates on VBH visit facebook.com/VanderbiltBedfordHospital/.

{The Lynchburg Times is an independently-owned, community newspaper located in Lynchburg, Tennessee the home of The Jack Daniel Distillery. We focus on public service, non-partisan, rural journalism. We cover the Metro Moore County government, local tourism, Moore County schools, high school sports, Motlow State Community College, as well as whiskey industry news and regional and state stories that affect our readers.}