Now that customers have had a chance to get used to the new water bill due dates, disconnects for past due bill will resume this month.
May 1, 2024
Tag: Metro Utilities Department
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Metro Utilities updates COVID-19 changes; drive thru is closing
Based on Governor Bill Lee's Stay at Home order, the Metro Utilities Department (MUD) is updating their operating procedures, again. Drive thru payments now closed.
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MUD announces billing, due date changes
LOCAL NEWS — The Metro Utilities Department announced on Tuesday that they’ll be making significant billing changes beginning in July. As a result, your due dates, invoice format, and account numbers will all be changing. According to a press release, the changes will happen “to allow enhanced usage information and more online options for reviewing...
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Metro Utilities Board meets March 10
LOCAL NEWS — The Metro Utilities Board will meet in a regular session meeting on Tuesday, March 10 at 6 p.m. Meetings take place at the Metro Utilities Department (MUD) Building located at 705 Fayetteville Highway. There are two new items to be discussed: 1) a system-wide meter replacement program, and 2) the rehabilitation of...
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MUD increases local water, sewer rates
LOCAL NEWS — Did you happen to notice that your September water bill seemed a little higher? No, you don’t have a water leak (probably), it’s simply time for the Metro Utilities Departments’s (MUD) rate adjustment. Tennessee state law mandates that MUD operate self-sufficiently and that customer rates reflect the actual cost of providing water...