Nearly half the county woke up either without water and/or under a boil notice on Friday morning. Metro Utilities say it could take up to 48 hours to fully resolve the issue.
Since December bills did not go out on time, Metro Utilities Department (MUD) will waive December late fees as long as those payments are received prior to December 30.
The MUD offices will be closed on November 26-27 for Thanksgiving. To avoid lock off, customers should make past due payments prior to 4 p.m. on Wednesday.
On Monday, the Metro Council voted unanimously to move forward with a $2.5 million sewer system rehab project.
Now that customers have had a chance to get used to the new water bill due dates, disconnects for past due bill will resume this month.
Based on Governor Bill Lee’s Stay at Home order, the Metro Utilities Department (MUD) is updating their operating procedures, again. Drive thru payments now closed.
LOCAL NEWS — The Metro Utilities Department announced on Tuesday that they’ll be making significant billing changes beginning in July. As a result, your due dates, invoice format, and account numbers will […]
LOCAL NEWS — The Metro Utilities Board will meet in a regular session meeting on Tuesday, March 10 at 6 p.m. Meetings take place at the Metro Utilities Department (MUD) Building located […]
LOCAL NEWS — Did you happen to notice that your September water bill seemed a little higher? No, you don’t have a water leak (probably), it’s simply time for the Metro Utilities […]